Graycliff Chocolatier - The Art of Chocolate Interactive Tour


carribean » bahamas » bahamas » bahamas

From $54.95

9 reviews   (3.56)

Price varies by group size

Lowest Price Guarantee

Pricing Info: Per Person

Duration: 60 minutes

Departs: bahamas, bahamas

TicketType: Mobile or paper ticket accepted

Free cancellation

Up to 24 hours in advance.

Overview

Enter the world of chocolate for an educational experience where you will learn about the chocolate-making process from bean to bar. The Art of Chocolate at Graycliff Chocolatier begins your chocolate journey with the history of its new Bahamas home.


What's Included

Chocolate tasting

Local guide

Local taxes

What's Not Included

Food and drinks

Gratuities

Hotel pickup and drop-off


Traveler Information

  • ADULT: Age: 10 - 99

Additional Info

  • Children must be accompanied by an adult
  • Face masks provided for travellers
  • Face masks required for travellers in public areas
  • Guides required to regularly wash hands
  • In accordance with current government regulations all guests must have a negative Covid-19 test taken within 5 days or be fully vaccinated to enter Graycliff Hotel.
  • Paid stay-at-home policy for staff with symptoms
  • Refunds will not be issued if tour/activity is missed due to late or non-arrival of cruise ship
  • Regularly sanitised high-traffic areas
  • Suitable for all physical fitness levels
  • Children must be accompanied by an adult
  • Face masks provided for travellers
  • Face masks required for travellers in public areas
  • Guides required to regularly wash hands
  • In accordance with current government regulations all guests must have a negative Covid-19 test taken within 5 days or be fully vaccinated to enter Graycliff Hotel.
  • Paid stay-at-home policy for staff with symptoms
  • Refunds will not be issued if tour/activity is missed due to late or non-arrival of cruise ship
  • Regularly sanitised high-traffic areas
  • Suitable for all physical fitness levels

Cancellation Policy


What To Expect

Graycliff Chocolatier
Graycliff Chocolatier is far more than a boutique it is first interactive chocolate factory in the The Bahamas. Enter the world of chocolate for an educational experience where you will learn about the chocolate-making process from bean to bar.

• Admission Ticket Free


Reviews

Get the right guide with a small group
347sm, 15-09-2022
Thankfully most visitors skip the short tour. But with a small group (2) and the right guide (Nekeke) it can be fun. However at the end, the chocolates are still over priced.
Fun experience!
rrbryant, 13-01-2020
Had a great time making chocolate. Had a brief background on how chocolate is made from plant to chocolate bar. Poured chocolate into molds and left over chocolate made chocolate drops. Only complaint is they should of provided molds to make other chocolate shapes instead of pouring leftovers onto cookie sheet. It’s a small operation and only sell locally... so don’t expect a big production...
Chocolate was great, communication was not
Brandon L, 03-07-2019
I waffled between 3 and 4 stars, but decided on 4 because the guide did his best and handled the situation really well, so kudos to him. My family toured the factory as part of a cruise to Nassau. The day we arrived, there were 5 other ships in port so the whole of the port area was a madhouse. Our tour started a bit late and then our bus didn't show up to take us to the factory, so we were left to wait in the heat for a bit. Whatever, it happens, especially when that many people are in port. We were finally packed onto a bus and taken to the factory. Our guide was great and we toured the "factory" consisting of a couple of rooms and were led into a classroom of sorts to make our own bar and cups. This is when the real problems started. There were 4 people in our group that were supposed to be on another tour that didn't include the tasting and they really weren't told that. They were fairly upset that it wasn't really explained and one of the idiots grabbed the bar ingredients (oreos, some coconut and some morsels on a plate) and ate them while walking out. This led to a delay while they set up another couple of plates of ingredients. Our guide seemed to be on his own and left to handle the entire tour by himself, which led to down time where the rest of us sat there staring at plates. When he returned, a couple of the guests had nut allergies (almonds were on the plates) and so another round of sitting while they dealt with them. The guide was great and nice and never seemed to lose his cool, but they just left him without assistance which was leading to a ton of down time for the rest of us. He returned and told us we could select one of 3 types of chocolate and then could make our treats. He then had to go and draw the product from the machines (there were 18 in our group, so if takes a bit of time...more down time) and returned and he then showed us how to do it. We did it in very little time and he then had to step away and get pans to go through the drying machine (more down time) and then get each pan in the drying machine (more down time) return to show us how to do the large cups (looked like the cups for over-sized Reese's) and we did that and then more down time while those dried (they were thicker and probably should've been done first as more time to dry/cool was needed) and when he returned, he had to build the boxes to transport the chocolate back to our ship (could've been done ahead of time) which took more time. By this time we were about 3 hours into a 1.5 hour tour and some of our party had dinner reservations and were needing to get back to the ship, so they rushed us out through the gift shop (no time to stop and shop) in order to get us to the port to get people to reservations. I do not fault the guide who was great, personable and doing his level best to keep things moving, but there was a real communications issue in letting us know what to expect and he needed to have support from his company to keep the guest engaged. That could really be something special and VERY lucrative if it had real leadership driving the guest experience. What was funny was several of us (Being managers and/or specialists in guest relations) were firing great ideas on ways they could improve the tour that didn't cost a thing but just had to do with managing people and time more effectively and we would've dropped more cash there. Also expecting chocolate packed in undersized cardboard boxes to survive the trip out in the 100 degree summer day was a bit unrealistic so when we finally got back to the ship, it was back to its liquid form until we got them in the fridges. Maybe some creative solution cooling solution for the chocolate or even just taking into account the environment in the packaging would be an idea so it looks like it did when you left because ours did not.
It was okay
TravelBoomerang, 19-04-2022
The tour and chocolate making experience at Graycliff was something to do while in Nassau on our cruise. The tour guide was okay and the tour was fair. Making our chocolate could have been done at home, nothing memorable about it.
Delicious Chocolate, But Skip the Tour
EJW3, 24-09-2019
The Chocolate at Graycliff was excellent and the staff were very friendly and welcoming. However, although we enjoyed the chocolate and our visit to Graycliff Chocolatiers, we were disappointed by the tour. The chocolate factory itself was very small, consisting of just two rooms, and the tour was very quick, only approximately 10 minutes long. The tour includes 4 samples, which turned out to be a lollipop stick that you stuck into different tubs of liquid chocolate for a taste, and a 10% discount on all purchases at the store. Overall, I would recommend that you visit the store and enjoy the chocolate, but skip the tour. Even with the discount, you would need to buy over $100 worth of chocolate each to justify the $11.20 per person tour admission price.




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